All Systems Operational

About This Site

SashiDo monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting SashiDo availability.

Below, you’ll find the current status of the SashiDo infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through https://dashboard.sashido.io/tickets/new or contact our Customer Success team via the LiveChat.

API Operational
Dashboard Operational
Application Platform ? Operational
North America Operational
Europe Operational
Asia Operational
Australia Operational
Builds and Deployments Operational
Push Notifications Operational
Parse Server Integration Service ? Operational
Sending iOS Push Notifications Operational
Sending Android Push Notifications Operational
Updating Statuses in the Dashboard Operational
MongoDB Management Service Operational
Automated Database Backups Service Operational
Let's Encrypt Integration Service Operational
North America Operational
Europe Operational
Asia Operational
Australia Operational
Content Delivery Network (CDN) Operational
Responsive Images Service Operational
Redirector Operational
Images Processing Operational
S3 Management Service ? Operational
North America ? Operational
Europe ? Operational
Asia ? Operational
Australia ? Operational
Third Party Services ? Operational
GitHub ? Operational
AWS route53 Operational
AWS cloudfront Operational
AWS ses-us-east-1 Operational
AWS s3-eu-west-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS s3-ap-northeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
Mandrill Mandrill Global Operational
npm, Inc. Registry Reads Operational
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Sentry API Operational
Sentry Dashboard Operational
Sentry Notifications Operational
Statuspage API Operational
Statuspage Third Party Components Operational
Statuspage Public Metrics Operational
Statuspage Hosted Pages Operational
Statuspage Email Notifications Operational
Statuspage Management Portal Operational
Statuspage SMS Notifications Operational
Twilio REST API Operational
Twilio TwiML Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our Datacenter provider is planning major maintenance in DC5-A in Paris and hardware servers of CloudStrap, and SashiDo will be down during the maintenance.

Downtimes are expected.

We'll ensure all of the Applications in SashiDo with High Availability enabled to be uninterrupted.

If your application is critical for your business, please enable the High Availability feature in the SashiDo Dashboard at least one month before the maintenance so that we can plan the backup infrastructure capacity correctly.

Please excuse us for the inconvenience caused. If you have any questions, do not hesitate to contact our support team.
Posted on May 31, 13:26 UTC
Standard Tier - Application Platform Availability ?
Fetching
Premium Tier - Application Platform Availability ?
Fetching
Avg. Application Build Time ?
Fetching
API & Dashboard - Response Time
Fetching
Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020
Completed - The scheduled maintenance has been completed.
Jun 2, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 09:30 UTC
Scheduled - We have to inform you that there is a planned maintenance procedure in our Data Center in Dallas. During this time you might observe a little degradation in the service performance for up to 2 hours in the worst scenario since the traffic will be routed to other nodes.

Do not hesitate to contact us if you have any questions regarding the ongoing process.
May 31, 12:38 UTC
Jun 1, 2020
Completed - The scheduled maintenance has been completed.
Jun 1, 04:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 1, 00:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 22:00 UTC
Scheduled - We will be undergoing urgent upgrade of our encryption in transit layer of the MongoDB infrastructure.

Short application interruptions are possible.

Please excuse us for the inconvenience caused. If you have any questions, do not hesitate to contact our support team.
May 31, 18:33 UTC
May 31, 2020
Resolved - We have some good news to share! Everything is now looking clear from our side and all users should be able to work with their applications without any interruptions. Please let us know at support@sashido.io if you are still experiencing problems. We apologize for disrupting your day and thank you for your patience.
May 31, 01:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 23:47 UTC
Identified - We've have identified the problem and we are working very hard to resolve it asap.
May 30, 20:39 UTC
Investigating - Our team is currently investigating the root cause of the issue
May 30, 20:10 UTC
May 30, 2020
May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.