SashiDo.io Status

All Systems Operational

About This Site

SashiDo monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting SashiDo availability.

Below, you’ll find the current status of the SashiDo infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through https://dashboard.sashido.io/tickets/new or contact our Customer Success team via the LiveChat.

API Operational

Dashboard Operational

Application Platform Operational

North America Operational

Europe Operational

Asia Operational

Australia Operational

Creating Applications Operational

Europe Operational

North America Operational

Builds and Deployments Operational

Push Notifications Operational

Parse Server Integration Service Operational

Sending iOS Push Notifications Operational

Sending Android Push Notifications Operational

Updating Statuses in the Dashboard Operational

MongoDB Management Service Operational

Automated Database Backups Service Operational

Let's Encrypt Integration Service Operational

North America Operational

Europe Operational

Asia Operational

Australia Operational

Content Delivery Network (CDN) Operational

Responsive Images Service Operational

Redirector Operational

Images Processing Operational

S3 Management Service Operational

North America Operational

Europe Operational

Asia Operational

Australia Operational

Third Party Services Operational

GitHub Operational

AWS route53 Operational

AWS cloudfront Operational

AWS ses-us-east-1 Operational

AWS s3-eu-west-1 Operational

AWS ec2-ap-northeast-1 Operational

AWS s3-ap-northeast-1 Operational

AWS ec2-ap-southeast-2 Operational

AWS s3-ap-southeast-2 Operational

Mandrill Mandrill Global Operational

npm, Inc. Registry Reads Operational

Intercom Intercom APIs Operational

Intercom Web Messenger Operational

Intercom Intercom Web Application Operational

Sentry API Operational

Sentry Dashboard Operational

Sentry Notifications Operational

Statuspage API Operational

Statuspage Third Party Components Operational

Statuspage Public Metrics Operational

Statuspage Hosted Pages Operational

Statuspage Email Notifications Operational

Statuspage Management Portal Operational

Statuspage SMS Notifications Operational

Twilio REST API Operational

Twilio TwiML Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Standard Tier - Application Platform Availability

Fetching

Premium Tier - Application Platform Availability

Fetching

Avg. Application Build Time

Fetching

Past Incidents

Jun 10, 2023

No incidents reported today.

Jun 9, 2023

No incidents reported.

Jun 8, 2023

No incidents reported.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

[NA/APPS] - Major outage of the Datacenter

Resolved - Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
Jun 2, 00:55 UTC

Monitoring - We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
Jun 2, 00:25 UTC

Investigating - We regret to inform you that our North American datacenter is currently experiencing a major outage. We understand the inconvenience this may be causing you, and we want to assure you that our teams are working diligently to resolve the issue and restore services as quickly as possible.
Jun 1, 23:19 UTC

Jun 1, 2023

May 31, 2023

[Global] - Push Notifications Service upgrade

Completed - The scheduled maintenance has been completed.
May 31, 21:34 UTC

Verifying - We are thoroughly verifying our services to ensure their stability and optimal functionality. In addition, our dedicated team is working diligently to review all aspects of our system and identify any potential issues that may affect your experience.

During this verification phase, we do not anticipate any interruptions in service. However, if you encounter any unexpected issues or concerns, please do not hesitate to contact our support team at support@sashido.io. They are ready to assist you and provide the necessary guidance.

We understand the importance of delivering a reliable and seamless experience to our users, and your satisfaction is our top priority. Therefore, our team monitors the system and promptly addresses any identified issues to enhance performance.

Thank you for your patience and understanding as we perform these essential checks. We appreciate your continued support and look forward to providing you an even better service.
May 31, 13:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:35 UTC

Scheduled - We're performing essential maintenance on our Push Notifications Service to ensure optimal performance and reliability. During this scheduled maintenance, some outages may occur. We apologize for any inconvenience caused and appreciate your patience as we work to enhance your notification experience.

During the maintenance period, you may experience the following:

- Delayed or interrupted push notifications
- Temporary unavailability of push notification delivery
- Rest assured, our team is working diligently to minimize any impact on your operations. We understand the critical role push notifications play in keeping your customers informed, and we will make every effort to complete the maintenance as quickly as possible.

We recommend planning your activities accordingly and apologize for any inconvenience caused. Once the maintenance is complete, you can expect a more robust and reliable push notification service.

We appreciate your understanding and ongoing support. If you have any questions or concerns, please don't hesitate to reach out to our support team. We'll be happy to assist you.

Thank you for your cooperation as we strive to improve our services for you.
May 31, 04:36 UTC

May 30, 2023

[NA/APPS] - Increased rate of unhealthy applications

Resolved - Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.
May 30, 22:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 21:40 UTC

Investigating - We're experiencing an increased rate of unhealthy applications. Currently we are looking into the issue.
May 30, 20:36 UTC

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.