All Systems Operational

About This Site

SashiDo monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting SashiDo availability.

Below, you’ll find the current status of the SashiDo infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through https://dashboard.sashido.io/tickets/new or contact our Customer Success team via the LiveChat.

API Operational
Dashboard Operational
Application Platform ? Operational
North America Operational
Europe Operational
Asia Operational
Australia Operational
Creating Applications Operational
Europe ? Operational
North America ? Operational
Builds and Deployments Operational
Push Notifications Operational
Parse Server Integration Service ? Operational
Sending iOS Push Notifications Operational
Sending Android Push Notifications Operational
Updating Statuses in the Dashboard Operational
MongoDB Management Service Operational
Automated Database Backups Service Operational
Let's Encrypt Integration Service Operational
North America Operational
Europe Operational
Asia Operational
Australia Operational
Content Delivery Network (CDN) Operational
Responsive Images Service Operational
Redirector Operational
Images Processing Operational
S3 Management Service ? Operational
North America ? Operational
Europe ? Operational
Asia ? Operational
Australia ? Operational
Third Party Services ? Operational
GitHub ? Operational
AWS route53 Operational
AWS cloudfront Operational
AWS ses-us-east-1 Operational
AWS s3-eu-west-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS s3-ap-northeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
Mandrill Mandrill Global Operational
npm, Inc. Registry Reads Operational
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Sentry API Operational
Sentry Dashboard Operational
Sentry Notifications Operational
Statuspage API Operational
Statuspage Third Party Components Operational
Statuspage Public Metrics Operational
Statuspage Hosted Pages Operational
Statuspage Email Notifications Operational
Statuspage Management Portal Operational
Statuspage SMS Notifications Operational
Twilio REST API Operational
Twilio TwiML Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Standard Tier - Application Platform Availability ?
Fetching
Premium Tier - Application Platform Availability ?
Fetching
Avg. Application Build Time ?
Fetching
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.
Apr 16, 16:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 16:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 15:23 UTC
Investigating - Our team is currently investigating the root cause of the issue.
Apr 16, 15:07 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 11:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 00:05 UTC
Update - Our engineering teams are diligently working to deploy the fix. We are taking extra precautions to ensure that the solution not only resolves the issue but also maintains the integrity and performance of all affected systems.

It is still early to fully monitor the outcomes of these updates, but we are on track with the planned actions.

The extended time taken to resolve the current build failures is primarily to minimize the risks of downtime for the applications using our services. This careful approach helps protect your operations and provides a more reliable service once the issue is resolved.

Thank you for being so understanding as we work to maintain the highest service quality standards.

Apr 11, 17:59 UTC
Update - We are continuing to work on a fix for this issue.
Apr 11, 13:43 UTC
Update - We are still in the process of fully resolving the incident. Our engineers are working tirelessly to implement the fix and ensure that a similar issue does not occur in the future. We understand the importance of the builds for your projects and are committed to restoring normal service as our top priority.
Apr 11, 11:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 10:31 UTC
Investigating - We are currently investigating this issue.
Apr 11, 09:03 UTC
Apr 11, 2024
Apr 10, 2024

No incidents reported.