We have some good news to share! Everything is now looking clear from our side and all users should be able to work with their applications without any interruptions. Please let us know at support@sashido.io if you are still experiencing problems. We apologize for disrupting your day and thank you for your patience.
Posted Jul 23, 2023 - 06:54 UTC
Monitoring
All applications have returned to healthy state. We will continue to monitor the situation.
Posted Jul 23, 2023 - 06:23 UTC
Identified
After a thorough investigation, we have identified the root cause of the problem, and it appears that the issue is related to an outage at our data center.
Our dedicated team has worked tirelessly with our data center partner, OVHCloud, to resolve the matter promptly. They are fully aware of the situation and have already taken the necessary steps to rectify the outage.
Rest assured that we are doing everything we can to ensure a swift resolution to this problem. We understand the inconvenience this may cause you and sincerely appreciate your patience and understanding.
If you have any further questions or concerns, please don't hesitate to contact our support team.
Thank you for your understanding.
Posted Jul 23, 2023 - 05:06 UTC
Investigating
We are currently investigating this issue.
Posted Jul 23, 2023 - 04:58 UTC
This incident affected: Application Platform (North America).